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Basra Bay International Market & Deli

Terms

Terms of Use

Last updated

The short version

  • This site tells you about our market, deli and catering. Prices, hours and stock can change, so call to confirm.
  • A catering inquiry isn't a booking until we confirm it with you.
  • Tell us about allergies before you order.
  • Text messages are optional. Reply STOP to opt out.
On this page

About these terms

These terms cover your use of this website, run by Basra Bay International Market & Deli, formerly International Market & Deli, at 580 Lighthouse Ave, Monterey, CA 93940. By using the site, you agree to them. Our Privacy Policy explains how we handle information you send us.

Allergies and dietary needs

Many of our foods contain wheat, dairy, sesame or tree nuts: pita, tzatziki and feta, tahini and hummus, and baklava among them. These ingredients are handled in our kitchen every day, so we can't guarantee that any item is free of an allergen.

Vegetarian tags describe the recipe. If you have an allergy or follow a strict diet, tell us before you order and we'll walk you through the ingredients. Packaged groceries carry their makers' labels, so please read them before you buy.

Catering, special orders and events

Sending a catering inquiry or a special-order request doesn't book anything. We'll reply to confirm the menu, quantities, price and timing, and whether you're picking up, getting delivery or gathering at International Cafe. An order is booked only when we confirm it with you directly. Lead time, delivery area, deposits and cancellations are agreed when you book.

Text-message program

  • Program: Basra Bay International Market & Deli text messages.
  • What you'll receive: replies about your inquiry or order, and occasional store updates.
  • How to join: tick the optional text-message box on our contact or catering form and give us a US mobile number. You don't have to join to send a form or to buy anything.
  • How often: message frequency varies.
  • Cost: message and data rates may apply.
  • To stop: reply STOP at any time. We'll send one message to confirm, and then no more.
  • For help: reply HELP, email hello@basrabay.com, or call (831) 375-9451.
  • Carriers are not liable for delayed or undelivered messages.

How we handle your number is in our Privacy Policy. No mobile information is shared with third parties or affiliates for marketing or promotional purposes.

Using this website

Please use the site and its forms for real questions and orders. Don't send spam, try to break or overload the site, collect other people's information from it, or use it to harass anyone. We may block messages that look automated or abusive.

Photos, words and reviews

The photos, text and logo on this site belong to Basra Bay International Market & Deli or are used with permission. Please ask before using them commercially. Customer reviews appear as their authors wrote them on Google. Press quotes are credited to the publications that wrote them, and those names belong to them.

No guarantees

We provide this website as it is. We work to keep it accurate and online, but we can't promise it will always be error-free or available. As far as the law allows, we aren't liable for losses that come from using the site or relying on it. Nothing here limits rights you have under the law, including your rights as a customer when you buy from us.

Governing law

These terms are governed by the laws of the State of California.

Changes to these terms

We may update these terms. We'll post the new version here and change the date at the top.

Contact us

Basra Bay International Market & Deli
580 Lighthouse Ave, Monterey, CA 93940
hello@basrabay.com · (831) 375-9451